Custom Orders & Image Approval
Each bottle is made specially for you, featuring your uploaded photo, logo, or design.
Before engraving begins, we’ll send you a confirmation email with the final image layout for your approval.
Engraving will only start after your confirmation — ensuring your design looks exactly the way you want it.
All Sales Are Final
Because each bottle is custom engraved, all sales are final once your design has been approved.
We cannot accept returns, exchanges, or cancellations after engraving is completed.
Please double-check your spelling, image quality, and design details before confirming your proof.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
We will promptly review the case and offer a replacement or refund if applicable.
Damage caused by misuse or mishandling is not covered.
Product Care
To preserve your custom engraving and bottle quality:
• Hand wash recommended (dishwasher use may reduce long-term finish quality)
• Do not soak for extended periods
• Avoid abrasive scrubbers or harsh chemicals
• Not microwave safe (stainless steel)
Contact
For any questions about your order, proof confirmation, or product care, please reach out at:
📧 jrlfrommygarage@gmail.com
We’re always happy to help ensure your experience is exceptional from start to finish.
